Return Policy
Shop with confidence knowing that we are committed to your satisfaction! If for any reason you're not happy with your purchase, please contact us at westwardhats@gmail.com and let us make it right - because customer happiness is our top priority.
Timeframe for Returns:
- You may initiate a return within 14 days from the date of delivery. After this period, unfortunately, we cannot accept returns or provide refunds.
FAQs
What size are the hats?
All wide brim hats are 58cm with adjustable inner band.
See sizing chart page for size conversion.
What material are the hats?
Wide brim hats are either vegan suede or 65% cotton 35% polyester.
Ball caps are vegan suede.
How do I order a custom hat?
Go to our custom order page and fill out a form. Or reach out to us on social media.
How long does a custom order take?
3-4 weeks depending on the detail.